Convergence Support Desk has been providing website maintenance services to SMEs and large organization with support to multiple platforms like Joomla, WordPress and Drupal. We have developed our expertise through countless hours of solving customer queries related to their websites. Now through a dedicated website maintenance service called Convergence Support Desk we want to offer the same level of superlative services to more business owners and individuals who have websites built on open source platforms like Joomla, Drupal and WordPress. Website maintenance services in India and in most part of the world are fragmented and unorganized. Most of the maintenance services are provided by the freelancers, website development agencies or an in-house dedicated team. But these channels of website maintenance have its Pros and Cons and most of the time may be unreliable. When your business depends on online sales then giving website maintenance to freelancer is not a prudent decision and when handing over the website to some website development agency you need to check for their technical expertise, reliability etc and having a dedicated team for SMEs is not an economically feasible idea.  Though they have pros too like reduce cost and ease of doing business and large pool of technical experts. But one needs to weigh the merits and demerits before a final decision.

website maintenance in India

There are more than 1 billion websites and all are vying for attention of 3 billion internet users – making the competition fierce and tougher. Not all the internet users are potential customers but even 20% of this number holds a huge commercial value. But putting your website in front of such large number of users is an herculean task and since they are distributed across different geographies targeting everyone of them is not a great idea unless you have your business interest in that region. People use latest SEO techniques or PPC methods to attract customers to their website though it works but it is costly and time consuming. One of the simplest ways would be to regularly maintain your website. But many overlook this aspect and had to pay with loss of business to competitors and ultimately closing down the website.

A Website requires regular maintenance and if you don’t have a domain expertise then keeping up with new technological changes is rather difficult. Getting right agency or technical experts with domain proficiency is rather time consuming and costly. Startup and SMEs has to face quiet a lot when hunting for a reliable and trustworthy technological partner to maintain their websites. Sometimes even large organizations with a separate team for website maintenance face acute problem of nurturing them to adapt the changing technology. In such case it is better to outsource the website maintenance work to an agency or company that has domain expertise this reduces overhead expense and improves overall efficiency of the company. 

Today getting your business online is considered as no big deal. Anyone who wants to start a new company a personal blog can have a website up and running in a matter of few days or few weeks. The speed with which web technologies has grown is commendable just a decade earlier it was almost a kind of status symbol to have a website for your company but now it has been commoditized –making it easier for everyone to have a website. 

Convergence Support Desk was launched in 2012 by Convergence Services with an aim to offer reliable, affordable and high quality website maintenance services for Startups, SMEs and Large businesses. In a short span of 3 years we have become one of the leading website maintenance service providers in the country. In this highly competitive market where it is common for any website development agencies to promise superior quality services at a throw away price we have created a niche for our services.

Joomla by far is one of the most popular and widely used open source CMS platforms and is used by thousands of businesses and millions of users all over the world. One of the primary reasons behind the success of Joomla is its user friendly admin panel and hundreds of extensions that are available on its websites. Depending upon the needs Joomla works perfectly fine either for small or large businesses. Developers love using Joomla for its flexibility so do the website designers.

Website is one of the basic requirements you need to have when you start your company or venture. In today’s digital word when millions and billions are online looking for the information, product and services to buy it is imperative that you have an online presence to make sales. But it is easier said than done, but with great web technologies at your disposal that is not a very far fetch idea to have a fully functional and comprehensive website for your company. You can develop static or dynamic website, you can get an open source or proprietary technology to get things done. But for startups and SMEs open source CMSes like WordPress, Drupal, Joomla are some of the best and highly popular CMSes to work on. But just developing your website and putting remaining money on SEO won’t actually serve the purpose.

Convergence Support Desk has introduced a new service—Responsive Website Setup. This service is available only to users that have subscribed to the Enterprise Plan. Most of the users subscribed to this plan have web portals and web applications that usually see a lot of traffic and very frequent content updates. Owners of e-commerce sites and educational sites have signed up for the Enterprise Plan.

Keeping in mind the increased usage of mobile devices today, Convergence Support Desk decided to launch this new service for the Enterprise Plan. Under this service, the user gets a fully functional responsive website that is compatible with all mobile devices across platforms, be it Android, iOS, Windows, a 4-inch phone or a 10-inch tablet.

When it comes to website maintenance business owners have so many things to keep in mind. Though there are many agencies offering website maintenance but not everyone has same amount of competency and technical know-how. Also the prices charged by many companies are exorbitant and many start-ups and small businesses cannot afford their services. Convergence Support Desk Website maintenance services have changed the way small, medium and large businesses maintain their websites. The maintenance process has become simple and time saving effort.

Convergence Support Desk is a packaged website maintenance services that helps with maintaining your Drupal, Joomla and Wordpress websites. With increasing competition and rising cost of website maintenance there need to be an alternative where rather than depending on low skilled freelance web developer to maintain your website customer can opt for a prepaid feature rich affordable website maintenance plans. This is where Convergence Support Desk helps customers by offering them four different tailor-made plans that suits their business needs.

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